What are the delivery days and timings?
We provide delivery 7 days a week for your convenience.
Delivery timings may vary depending on order volume and fleet availability. Our customer support team may adjust the delivery schedule when required.
90-minute delivery is available only through the Purestore.pk only in Multan City
What are the delivery charges?
Standard delivery charges are Rs. 199.
Delivery is free on above 4000 shopping.
For deliveries outside major cities, additional charges may apply based on the volumetric weight of the order. Before ordering any product, you can confirm delivery charges through our helpline 0312-6435129
Are there any hidden charges or taxes?
No, there are no hidden charges or extra taxes.
All prices listed on the website are final and inclusive.
What happens if delivery is delayed?
We always aim to deliver your order on time.
In case of unavoidable delays (such as traffic or vehicle issues), our customer support team will inform you promptly.
What if I am not available at the time of delivery?
Your order will be delivered according to your selected time slot.
If you are unavailable, the delivery will be rescheduled.
A Rs. 50 re-delivery fee will be charged for the second attempt.
Can I change my delivery slot?
Yes, you can change your delivery date or time slot by:
- Contacting our customer support team, Helpline # 0312-6435129
- Or updating your order through the “My Orders” section
Please note that changes may not be possible once the order has been dispatched.
Who will deliver my order?
At Purestore.pk, we have our own delivery fleet including vans, bikes, and trained representatives.
Your order will be packed with care and delivered safely to your doorstep.
